SMS Messaging to Bureau of Consular Affairs Customers

Program Description:

The U.S. Department of State’s Bureau of Consular Affairs offers text message (SMS) notifications to keep you informed about certain Department services you use. By providing your mobile phone number on Department of State forms or through our services, you consent to receive text messages from the Department of State regarding the services you requested. Participation in this program is voluntary, and you may opt out at any time.

Message Frequency:

Message frequency varies. You may receive periodic updates, alerts, or informational messages.

Pricing Disclosure:

Message and data rates may apply. Please contact your mobile carrier for details.


Privacy and Data Use:

The Department of State’s Bureau of Consular Affairs will only use your mobile number to:

  • Send text messages you opt in to receive
  • Comply with laws and regulations
  • Protect our programs and systems

The Department of State’s Bureau of Consular Affairs does not sell or share mobile information with third parties/affiliates for marketing/promotional purposes.


Opt-Out and Help Instructions:

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. Opting out of text messages will not affect your ability to request consular services or receive updates through other channels. For assistance, reply HELP to any message.

Carrier Disclaimer:

Carriers and the Department are not liable for delayed or undelivered messages.


Effective Date: August 5, 2026