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Reissued after periodic review with minor edits.
Reconsider travel to Guatemala due to crime. Some areas have higher risks. Please read the full Travel Advisory.
Do not travel to:
Country Summary: Some areas of Guatemala have problems with gangs, robbery, carjacking, drug trafficking and violence. Local law enforcement may not always respond well to serious crimes, leading to low arrest and conviction rates. While tourists are not usually targeted, they can still be victims of opportunistic crimes.
Guatemala has a program called the Tourist Assistance Program (ASISTUR) that helps protect tourists. ASISTUR works with tourist police (DISETUR) in popular areas like Antigua, Lake Atitlán, Tikal, Quetzaltenango, Puerto Barrios, and Coban. They also have an emergency call center that speaks both Spanish and English. Tourist groups can request a security escort if they have safety concerns. You can call them anytime by dialing 1500 from a Guatemalan phone number or (502) 2290-2810, and you can also reach them on WhatsApp at +502-5188-1819.
U.S. government employees and their families cannot travel to the San Marcos Department, Huehuetenango Department, Zone 18 in Guatemala City, or Villa Nueva. They can travel to other parts of Guatemala and visit popular places like Tikal, Antigua, Lake Atitlán, and the Pacific coast areas in the Santa Rosa and Escuintla. However, they should avoid driving outside Guatemala City at night because of poor lighting and safety risks. They may not use white car taxis or public transportation, like “chicken buses” due to the high chance of crime and injury.
Check the country information page for helpful information about traveling to Guatemala. This includes information on entry and exit rules, safety, local laws, health, and getting around. Also, visit the U.S. Embassy in Guatemala City’s website for local resources, like legal help, medical services, driver’s licenses, and information on residence and work permits, as well as rules about bringing weapons into Guatemala.
If you decide to travel to Guatemala:
San Marcos Department – Level 4: Do Not Travel
U.S. government personnel and their families may not go to the San Marcos Department for personal travel, except for the city of San Marcos itself. There is a lot of drug trafficking in this area, and many parts are controlled by drug gangs. Some towns do not have enough police, and local officers may not have the resources to handle serious crimes.
Visit our website for Travel to High-Risk Areas.
Huehuetenango Department – Level 4: Do Not Travel
U.S. government personnel and their families may not go to Huehuetenango Department for personal travel, except for the city of Huehuetenango itself. There is a lot of drug trafficking in this area, and many parts are controlled by drug gangs. Some towns do not have enough police, and local officers may not have the resources to handle serious crimes.
Visit our website for Travel to High-Risk Areas.
Zone 18 in Guatemala City and the city of Villa Nueva – Level 4: Do Not Travel
U.S. government personnel and their families are not allowed to travel to or through Zone 18 in Guatemala City and the city of Villa Nueva due to increased risk of crime and significant gang activity. Aside from Zone 18 and Villa Nueva, U.S. government personnel and their family members are permitted to travel throughout Guatemala City, even at night.
Visit our website for Travel to High-Risk Areas.
DISCLAIMER: THE INFORMATION IS PROVIDED FOR GENERAL INFORMATION ONLY AND MAY NOT BE TOTALLY ACCURATE IN A SPECIFIC CASE. QUESTIONS INVOLVING INTERPRETATION OF SPECIFIC FOREIGN LAWS SHOULD BE ADDRESSED TO THE APPROPRIATE FOREIGN AUTHORITIES OR FOREIGN COUNSEL.
U.S. Embassy Guatemala City
Boulevard Austriaco 11-51, Zone 16
Guatemala City, Guatemala
Emergency after-hours telephone: 2354 0000 (From inside Guatemala)
+502 2354 0000 or 1-301-985-8164 (From outside Guatemala)
Contact: U.S. Citizens Services Navigator
List of Attorneys - U.S. Embassy Guatemala
Guatemala is not a party to the Hague Convention on the Service Abroad of Judicial and Extra Judicial Documents in Civil and Commercial Matters. The United States and Guatemala are parties to the Inter-American Convention on Letters Rogatory and Additional Protocol. The U.S. Central Authority for the treaty is the U.S. Department of Justice, Civil Division, Office of Foreign Litigation, Washington, D.C. Requests for service under the Inter-American Convention on Letters Rogatory and Additional Protocol may be sent to the U.S. Department of Justice's contractor, ABC Legal, for transmittal to the Guatemalan Central Authority.
Service on a Foreign State: See also our Service Under the Foreign Sovereign Immunities Act (FSIA) feature and FSIA Checklist for questions about service on a foreign state, agency or instrumentality.
Prosecution Requests: U.S. federal or state prosecutors should also contact the Office of International Affairs, Criminal Division, Department of Justice for guidance.
Defense Requests in Criminal Matters: Criminal defendants or their defense counsel seeking judicial assistance in obtaining evidence or in effecting service of documents abroad in connection with criminal matters may do so via the letters rogatory process.
Guatemala is not a party to the Hague Convention on the Taking of Evidence Abroad in Civil and Commercial Matters.
Guatemala permits the taking of voluntary depositions of U.S. citizens and permanent residents in Guatemala on notice or pursuant to a commission. However, American attorneys would be well-advised not to participate in the taking of a deposition in Guatemala without the supervision of a Guatemalan attorney. Some Guatemalan legal experts believe that the taking of a deposition in Guatemala by a foreign attorney without the supervision of a Guatemalan attorney could possibly subject the American attorney to the criminal charge that he is engaging in the unauthorized practice of law in Guatemala. Contact the U.S. Embassy directly to make arrangements to schedule the availability of U.S. consular premises for the taking of a deposition or to schedule a deposition outside of consular premises.
Guatemala is not a party to the Hague Convention Abolishing the Legalization of Foreign Public Documents. Documents issued in the United States may be authenticated for use in Guatemala by (a) contacting the U.S. Department of State Authentications Office and (b) then having the seal of the U.S. Department of State authenticated by the Embassy of Guatemala in Washington, D.C. Documents issued in U.S. states must first be authenticated by the designated state authority, generally the state Secretary of State.
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