Expedited Service Fee Refund
You can request a refund of the $60 expedite fee if we did not process your application within the timeframe.
When you submit the $60 expedited service fee, we process your application within 15 business days.
Processing times begin the day we get your application at a passport agency, or the day you request an upgrade from routine to expedited service. Processing times do not begin the day you submit your application.
A business day includes Mondays through Fridays. It does not include federal holidays.
We do not refund fees paid to courier companies.
Request a refund if:
You paid the $60 fee, and
You did not receive expedited service.
We review refund requests on a case-by-case basis. We cannot refund:
Passport facility acceptance fees
Passport application fees except in limited circumstances (22 C.F.R. § 51.53(a))
Expenses for missed travel
Submit your refund request online
Complete the Expedite Refund Request Form to submit your request online.
Include your full legal name as it appears on your passport application.
Get your 9-digit application number by checking the Online Passport Status System.
Let us know in the last form field (“Please explain ...”) if you are requesting a refund for yourself or someone else.
After you submit the form, you should receive an automated email. Do not submit a second request for your refund. It will delay processing of your original request.
Once we receive your request, it will take us up to 6 weeks to process your refund.
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Historical expedited service commitments
This chart includes our expedited service commitments dating back to 2020. Processing times begin the day we get your application at a passport agency, or the day you request an upgrade from routine to expedited service.
Processing times
| Time Period | Processing Time (business days) |
|---|---|
|
December 18, 2023 – Now |
15 days |
|
November 6, 2023 – December 17, 2023 |
25 days |
|
October 2, 2023 – November 5, 2023 |
35 days |
|
March 24, 2023 – October 1, 2023 |
45 days |
|
February 6, 2023 – March 23, 2023 |
35 days |
|
October 31, 2022 – February 5, 2023 |
25 days |
|
September 6, 2022 – October 30, 2022 |
30 days |
|
October 29, 2021 – September 5, 2022 |
35 days |
|
September 28, 2020 – October 28, 2021 |
20 days |